Returns and Warranty Services

Advanced Micro Devices is committed to your satisfaction and offers a 30-day return window for products purchased directly from our webstore. All returned electronics must be in their original packaging with all security seals intact to qualify for a full refund.

Return Process

  • 1.
    Initiate Return Request

    Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

  • 2.
    Secure Packaging

    Place the processor or graphics card in its original anti-static packaging and secure it within a sturdy shipping box to prevent transit damage.

  • 3.
    Shipping and Tracking

    Affix the provided prepaid shipping label to the exterior of the package and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the hardware and serial numbers, your refund will be processed to the original payment method within 5-7 business days.