Returns and Warranty Services
Advanced Micro Devices is committed to your satisfaction and offers a 30-day return window for products purchased directly from our webstore. All returned electronics must be in their original packaging with all security seals intact to qualify for a full refund.
Return Process
- 1.Initiate Return Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the processor or graphics card in its original anti-static packaging and secure it within a sturdy shipping box to prevent transit damage.
- 3.Shipping and Tracking
Affix the provided prepaid shipping label to the exterior of the package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the hardware and serial numbers, your refund will be processed to the original payment method within 5-7 business days.